I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

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I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

Casual Listener
  1. i want to buy sub with student discount but spotify want a sheer id so i cancel the buying but spotify take my money
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Re: I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

Rock Star 24
Rock Star 24

Hey @artoch,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximRock Star 24
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Re: I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

Casual Listener

it happenned 6 day ago but my money isn't my bank account.

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Re: I try buy sub but they want sheer id and i cancel it.But my MONEY is gone

Rock Star 24
Rock Star 24

It can take a little bit longer sometimes, depending on your bank.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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