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I used to have premium membership and I used a gift card to pay for it again &m

I used to have premium membership and I used a gift card to pay for it again &m

I need assistance with premium account- I used to have it and recently I applied a gift card to pay for it again, but it still gives me ads and won’t let me skip songs. Any suggestions would be appreciated! 
thank you 

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Pawsitively delighted to see you Tmmusic!

I'm sorry to hear that you're having trouble with your Spotify Premium account. Here are a few things you can try:

  1. Make sure that you're logged into the correct account. Sometimes people accidentally create multiple accounts, which can cause confusion.

  2. Check your subscription status. Go to your account page and make sure that it shows that you have a Premium subscription.

  3. Log out and back in. Sometimes logging out and then back in can help resolve issues.

  4. Try using a different device or browser. Sometimes issues can be caused by a specific device or browser.

Let's keep this from going to the dogs, keep me updated!

 

-Prague the Dog

PragueSpotify Star
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