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I've been charged 3 times today and still no premium

I've been charged 3 times today and still no premium

How can this be possible?? I've checked and refresh the app and It said that I have no payments done and I've been charged 3 TIMES today!!!!!! 3!!!!!! I'm so upsed with spotify. I need a solution. Can anyone help me??

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1 Reply

Hey @AMB21, welcome to the Community!

 

Are you able to see the current status of the payments? They should show as pending. If that's the case, they'll get back to you in a few business days.

 

When that happens, try signing up again using an incognito window to see if your payment goes through.

 

Hope that helps.

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