I've been charged and ive not used it since

[Owis]

Hello. I have been a spotify user for 4 months know but i don't listen to music that often anymore, I forgot to cancel my subscription and got charged 10 british pounds for the premium plan. I haven't used spotify at all so please could i get refunded 🙂 I hope one day i get back to spotify and buy your subscription again

Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[A_Musicophile]

Hi @Owis,

Here is Spotify's refund policy that you should take a look at in regard to your query: https://support.spotify.com/account_payment_help/payment_help/refund-policy/

Best wishes,

A

[Owis]

Thank you for you're reply. Does that mean i can or cannot get refunded?

[Katerina]

Hey there @Owis,

Thanks for reaching out in the Community about this!

We'd recommend taking a look at the support site link @A_Musicophile shared above. In there, you can find out more details regarding our refund policy and how to get in touch with us if you'd like to request one.

Let us know how you get on! If there's anything else, don't hesitate to give us a shout.

Have a lovely day 🙂