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I've been charged but dont have rhe premium account

I've been charged but dont have rhe premium account

I'very been charged 49 MxN for a student account but couldn't post my papers and don't have the premium account.
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I'll post in portuguese, but you can translate after.

Eu também fui cobrado, porém, eles retiraram a cobrança durante o processo de análise. Você pode ficar tranquilo.

Hey @Tu5

 

No matter if student verification was successful or failed, a temporary charge goes through. These are only temporary charges on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you were successfully verified for the student discount.

 

If you're having trouble signing up for the student discount, you can submit for manual verification (as a head's up, this can take up to 12 hours to process). For more info, check out Spotify Support and SheerID Support. If your school is not listed, you can submit this feedback form to SheerID.

MattSudaSpotify Star
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