Help Wizard

Step 1


I’ve been getting charged for 2 Spotify accounts.

I’ve been getting charged for 2 Spotify accounts.

I was logged out of my original account, and don’t remember any of the account details, expect the username: mattduv

How can I go about delete the original account, so I can only get charged for one.
1 Reply

Hello there!


Thanks for reaching out. Hopefully I can help you out. I’d recommend having a quick scan of the email accounts you own for emails from ‘’. That way you can determine which one you used to sign up for Spotify. I'd also recommend checking out this Support article for more help.


If you were able to find your account, you can then follow these steps to cancel you Premium subscription.

Let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts