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I’ve paid for premium but still says my account is free

I’ve paid for premium but still says my account is free

 

 I have set up my premium again, I have been emailed a receipt for my payment, yet my account still says free. I can’t download and listen to my music. I have deleted and reinstalled, logged out and signed back in. Nothing is working. Any suggestions?

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1 Reply

Hey @1e6_83-mn09qj,


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

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