I’ve paid for premium but still showing as free ac...

speed211 · 2024-11-22

Plan

Premium

Country

Uk

Device

(iPhone

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

not getting premium that has been paid for

Maxim · 2024-11-23

Hey @speed211,

Thanks for reaching out.

When you login at https://spotify.com/account, does it say Free or Premium?

Also, if your transaction was successful, you should've received a receipt from Spotify via email. The receipt contains the username of the account you purchased Premium for and you can use it for logging into Spotify.

Let me know how it goes 🙂

MaximSpotify Star

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