Announcements

Help Wizard

Step 1

NEXT STEP

I want to use 30 days free trial but got charged.

I want to use 30 days free trial but got charged.

Could I get refund?
How to get free 30 days trial?

 

Could you please refund and give me free 30 day trial. I want to try premium before subscribe it.

Reply
5 Replies

Hey @Mannykub,

 

Have you had Premium before? What payment method did you use?

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I haven't had Premium before.

I used Mobile operator method.

Can you let me know if you've only purchased one month of Premium or did you set up a recurring subscription?

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I'm not sure, but I think I was set up for a recurring subscription.

Thanks for letting me know.

 

You should've have seen any offers (that you're eligible for) available to you on your subscription page. 

 

If you'd like to cancel your subscription now, you, unfortunately, wouldn't be eligible for a trial now, no matter which payment method you would use.

 

Let me know if there's anything else I can help with.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts