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I was charged but I have got a 2 monthe free trial.

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I was charged but I have got a 2 monthe free trial.

Avatar of pedrospolaor
Casual Listener
2017-05-31 01:36 AM
I started the free trial on March 28 and it's supposed to last 60 days, but I was already charfed for a month.
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Avatar of Robert_W
Community Legend
2017-06-01 12:05 AM

Hey @pedrospolaor,

 

Welcome to the forums!

 

Can you let me know the exact date you got charged please? 

 

If you’re seeing multiple charges from Spotify on different days then you may have a second account. Pease take a look at this handy flow-chart to help you solve this.

 

Please let me know if you need help with anything else.

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

           

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Robert_W
Community Legend
2017-06-01 12:05 AM

Hey @pedrospolaor,

 

Welcome to the forums!

 

Can you let me know the exact date you got charged please? 

 

If you’re seeing multiple charges from Spotify on different days then you may have a second account. Pease take a look at this handy flow-chart to help you solve this.

 

Please let me know if you need help with anything else.

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

           

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of pedrospolaor
Casual Listener
2017-06-01 12:31 AM
My mistake!! Sorry about that!
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Avatar of Robert_W
Community Legend
2017-06-01 12:46 AM

Hey @pedrospolaor,

 

No worries, and thanks for updating me 🙂

 

Let me know if you need any help in the future!

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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