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I was charged my 9.99$ subscription, then charged an additional 25$ for something else. Why?

I was charged my 9.99$ subscription, then charged an additional 25$ for something else. Why?

Benzz2323

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Mario

Hey @Benzz2323,

 

Thanks for reaching out about this here in the Community.

 

Would you mind double-checking the nature of these 25$ charges? Asking since it's not straightforward how they'd relate to Spotify.

 

If you're being double-charged by Spotify, it'd be good for you to take a look at this support site article and follow the steps featured in the section More Help > Do you have more than one Premium account? to find and act on the source of these unrecognized charges. If you need further help with this, you can get in touch with our folks in the Support team by following the steps described in the bottom part of the same section. 

 

Hope you'll find this useful. Let us know if there's anything else we can help with!

Mario Moderator
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