I was double billed twice

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I was double billed twice

displeased
Newbie

I was double billed last month and it looks like it is trying to do it again this month.  Is there a customer service number where I can contact someone to get this corrected?

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Re: I was double billed twice

Rock Star 24
Rock Star 24

Hey @displeased,

 

I'm sure we can help figure out what's happened here. 

 

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

MaximRock Star 24
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