I was offered a 60 day trial, but it has only given me 30

[RodeRorschach]

Hey,

I was offered a 60 day trial which I had until the end of today to take. I have done so, but now it says the trial only lasts 30 days.

Can you help?

Cheers,

Alex

[user-removed]

Hey there Alex !

Let me try and help you.

First of all, is it your first time using Spotify ? have you ever had any sort of an account with Spotify before ?

TNX

[RodeRorschach]

Hello!

I've used spotify before, but never had had premium before.

Thanks!

[user-removed]

Hey there !

thanks for getting back with me.

another question for you, through which platform did you get the offer from ? (e-mail or something else)

TNX!

[RodeRorschach]

It was an audio advert while listening to Spotify! I heard it then got it later that day.