I was still charged for premium even when I cancelled my subscription?

[damesy]

I recently cancelled my premium plans and still received a charge after I cancelled?

[Billy-J]

Hey @damesy, thanks for reaching out to the Community!

Can you log into your account page here and see if anything from the support page here applies?

Keep me posted.

[damesy]

Hey,

I've looked at those links and none of those reasons applied to me... I'm on the free plan and still received a charge.

Thanks.

[Billy-J]

Hey @damesy, 

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!