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I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed

I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed

I wish to take advantage of the premium offer, free 1 month, have not had a premium before. printed in my card data several times, it says that I have already taken part of the offer, but I do not have a premium. I only get advertising when I play . Have multiple accounts like it, one on facebook and one on the mobile, but it's on the mobile account I'm pushing the data. I have opened secure payment on nordea .. WHAT TO DO?
Have also logged in and in again

No help from spotify. Tried everything

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1 Reply

Hey @Vargtass73,

 

Welcome to the Community. We're happy to help you out.

 

It's only possible to use the free trial once per payment method. Since you mention you have two accounts, can you check if you've already used the trial on the other one? That would explain why you can't use it on your current account 🙂 

 

Let us know how it goes. If you have more questions let us know!

 

Take care.

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