If Spotify is now free, why am I being charged £9.99

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If Spotify is now free, why am I being charged £9.99

Ng1984
Newbie
I have just checked my PayPal account and have noticed £9.99 has been taken by Spotify. I have not been charged for the past couple of months and I assumed this was because Spotify is now free? I was informed of this by an ad on my laptop on Spotify. Can someone make this clear to me please?
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Solution!

Josh
Community Legend

Hello!

 

Did you ever subscribe to Spotify premium/unlimited? If you never canceled, that is why you are being charged. You can cancel with these steps, and if you want you can prevent anything from being charged to your paypal account with these steps, also remove your payment methods from your Spotify account. <Moderator Edit>

 

Hope this gets sorted for you! 🙂

Hope this helped 🙂


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