Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Im being charged for subscription i don't have

Im being charged for subscription i don't have

Money taken from my bank account and I still have free trial indicatating that I don't pay until July
Reply
1 Reply

Hi,

Thanks for posting and welcome aboard the Community 🙂

Please note that this is a public forum and we're not able to proved you with the complete help needed for the resolving of such subscription related issues. All we can do here is to advise you to double check your billing dates at your account overview page. In case you still feel that something went wrong there, then we suggest reaching out to our Support team over here, who can take a look at your account and give you a hand with this.


We hope this clears things up. Take care!

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random