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Impossible to pay the gift card for my client

Impossible to pay the gift card for my client

Dear Spotify team,

I cannot pay the gift card I want to buy for my client. I live in Vietnam. I tried to use different credit cards and also different accounts. But there was no luck for me.

Can you help me on this?
Regards,

Binh

Reply
1 Reply

Hey @binhnguyen13, welcome to the Community!

 

Do you have any trouble purchasing the gift card using an incognito window? You can also try from a different device to see if it helps.

 

Also, make sure your payment methods meet the requirements listed here.

 

Let us know if that helps 🙂

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