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Improper Billing - Spotify for University students

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Improper Billing - Spotify for University students

Casual Listener

Country

 Brazil

Device

(iPhone 7 Plus) 

Operating System

(iOS 12.1.4)

 

My Question or Issue

 I always pay my subscription on the seventh day of the month, but after updating the payment method today I received a charge of R$ 10.00. My plan is Spotify for University students (R$ 8.50). What is this charge about???

2 Replies
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Re: Improper Billing - Spotify for University students

Rock Star 13
Rock Star 13

Hi there,

 

Welcome to the Community!

 

Don't worry about it, this charge is just a kind of temporary authorization to see check if everything is working fine with your credit card.

No money was withdrawn from your account, and the amount will reappear in 2 or 3 days. This time may vary according to your bank.

 

I suggest you wait at least until tomorrow, then let me know if it worked! If you still need more help, feel free to ask any questions.

 

Have a great day! 🙂

 

BruneliciaRock Star 13
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Re: Improper Billing - Spotify for University students

Casual Listener

It still didn’t reappear. I’ll wait for more 2 days, if it don’t reappear, I’ll contest. 

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