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[India] Issue paying for monthly Premium for Students

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[India] Issue paying for monthly Premium for Students

Hey folks,

 

We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error when trying to carry out the payment (see screenshot below).

Check out the status of the Ongoing Issue below for further instructions.

 

Also don't forget to click +VOTE if you are experiencing this issue.

 

Thanks!

 

Screenshot_20190330-162QQQQ841.jpg

 

Reply
45 Replies

Just use a prepaid option.
I am currently doing that.

Well that's a good suggestion😂Thanks.

I tried to subscribe today and got the error saying Monthly Billing is not available in my debit card. I tried using 3 different cards one of which I've used for Apple Music. Please give me a solution!

 

I would suggest to use a prepaid option
rather than a monthly billing.
I paid for a year in one shot to avoid the headache
of monthly payments.

I tried to get the student plan
Marked as solution

Hey folks, 

 

Thanks for reaching out to the Community.

 

Keep in mind that even if you've already used the card to pay for a different service, it's necessary to make sure that it meets these requirements so that you don't encounter any issues when subscribing.

 

If you're unsure about your card meeting any of these requirements, you can reach out to your bank for further info. 

 

Lastly, if everything is in order and you're still having issues, you can contact our Support team here and they'll be happy to take a deeper look at what might be causing the issue. 

 

Hope this info was helpful. 

 

Have a good one 🙂

NovyModerator
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