Have you already asked your bank if the charge appears as pending? To find out more about pending charges, just check out this support article.
If the bank has confirmed that this is not a pending charge, and the money has been deducted from your account, then the best thing to do is to reach out to our Customer Support team here. They will be able to take a look backstage and see the recent payments on your account.
Hope that helps! Let us know how you get on.
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Already contacted support for the deducted Rs. 59, was told that it's already processes from spotify's end. Will wait for about 5 business days so that the bank can credit the money to my account, will contact the bank if it doesn't.
So I tried the payment for student subscription. Previously I payed using my paytm account. This time I used my debit card...but it showed some error message like "payment failed" and "try different card". So I closed the tab. But then I got the message from bank saying Rs. 59 has been withdrawn from your account & I don't get the premium features. This is totally ridiculous and unfair. Hope someone can find a solution.
Did Spotify verify your student I.D.? Your student status is verified through a third-party service called SheerID. For more information, including details of the documentation you need to verify your student status, check out their student support page.
If you have already been verified, I suggest you take a look at your account status through the link bellow: