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Installed spotify on new phone but wont show premium although i am already subscribed

Installed spotify on new phone but wont show premium although i am already subscribed

Hi,

 

I have got a new phone, when I log in it doesn't pick up my premium, it's asking me to subscribe when I already have and have been for about a year! 

 

Any ideas?

 

Thanks.

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1 Reply

Hey! Thanks for coming to the community for help 🙂

It sounds like you could have two accounts, in which case this article may be able to help! If your username is a 10-digit string, make sure you're logging in through Facebook.

 

Hopefully this helps! (and if it does, marking this as a "solution" will make it easier for others with the same problem to find)

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