Involuntary payment fee change

[ReyesLach]

Plan

Premium

Country

Spain

My Question or Issue

I used to pay for the subscription the premium university payment. I just saw that I was charged three times normal premium and I'm still a university student. Being a failure that is not mine I think that spotify would have to return me the money and reestablish the problem, I can not contact spotify to solve the problem. Can someone help me? How do I contact them? How could I solve some of these issues?

Thank you

[Billy-J]

Hey @ReyesLach.

That's odd! In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!