Is there a problem payment medhod

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Is there a problem payment medhod

Cammo62
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

6 Replies

Re: Is there a problem payment medhod

Rock Star 3
Rock Star 3

Hey, @Cammo62 
Welcome to Spotify Community and thanks for reaching out here!

Could you please explain better any doubts/issues you're experiencing? I'm asking for it to give you more specific support. However, if you want, take a look at this following FAQ that can help you with any payment issue:


If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 3
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Note: I'm not a Spotify employee.

Re: Is there a problem payment medhod

Cammo62
Casual Listener
Well i know that there are money on my MasterCard, but it wont accept it.

Re: Is there a problem payment medhod

Rock Star 3
Rock Star 3

Alright, @Cammo62 

I recommend you to take a look at this following article below and follow the tips presented there:

After following the suggestions, if the issue persists, let me know and we'll continue searching for a solution for you!


Best Regards,
hezorg

hezorgRock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Is there a problem payment medhod

Cammo62
Casual Listener

Done that does not help

Re: Is there a problem payment medhod

Cammo62
Casual Listener

Now it is solwed

Highlighted

Re: Is there a problem payment medhod

Rock Star 3
Rock Star 3

Yey, happy to know that you solved the issue! And sorry if my help wasn't useful for you, at all...

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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