Issue with Spotify Premium Subscription

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Dear Spotify Support,

I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the payment of ₹119 on 01/03/2025.

However, upon checking my Spotify account, I noticed that my Premium subscription is set to expire on 01/04/2025, which means I have only received 1 month of Premium instead of 4 months.

I kindly request you to look into this issue and provide the remaining 3 months of Premium as per the advertised offer or assist me with a resolution

Looking forward to your prompt assistance.

[OwaisAhmedK]

Plan

Premium individual 

Country

India

Device

ipad 9th gen

Operating System

ios 18

My Question or Issue

I recently purchased a Spotify Premium subscription for ₹119, which was advertised as a 4-month plan. According to the details provided, my subscription should last until 5th July 2025. However, my account shows the next billing date as 5th April 2025, which is incorrect.

I kindly request you to investigate this issue and either adjust the billing date to reflect the correct 4-month duration or provide a refund for the subscription. Please let me know how we can resolve this matter at the earliest.

Thank you for your assistance.

[ribezaz]

Hey, how are you? This review is only for users who have never had premium before. If this is your case, I recommend that you contact the Spotify team directly through this channel.

Cheers, ribezaz