It's still appearing that I haven't pay and I already did

[#1]

I have already change the payment method and it's still appearing that I haven't

[Yordan]

Hi there!

Could you check your current subscription status on your account page to see if everything looks good there? If it does, but you still get an error message in the app, try performing a clean reinstall by following the steps in this article.

Something else you can try out is updating your payment details again using this link.

Let us know how it goes. Cheers!

[magali_293]

I have the same issue. Tried every suggested solution on this website and the ones listed in your post above. Nothing helps. 
Can someone solve this for me please? I’m getting frustrated. 

[Alex]

Hi there @magali_293,

Thanks for the post.

Can you send us a screenshot of how things look on your end when the message comes up?

Please scratch out any personal info.

Cheers.