It won't cancel my subscription

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It won't cancel my subscription

Ramona777777777
Newbie
So I have switched to Apple Music but Spotify won't let me cancel my subscription... I go to the account drop down and all it says is that my subscription is premium but won't let me cancel it..this is really bothering me does anybody know how to unsubscribe not throught the app.

Thanks
1 Reply

Tom
Community Legend

Hey @Ramona777777777!

 

Sorry to hear you are switching to Apple Music, if there were any issues causing this, let me know I'll be happy to help!

 

To cancel your subscription, please read this article: 

 

https://support.spotify.com/account_payment_help/payment_help/how-to-cancel-your-subscription/

 

Hope this helps 😉

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