It won't cancel my subscription

[Ramona777777777]

So I have switched to Apple Music but Spotify won't let me cancel my subscription... I go to the account drop down and all it says is that my subscription is premium but won't let me cancel it..this is really bothering me does anybody know how to unsubscribe not throught the app.

Thanks

[Tom]

Hey @Ramona777777777!

Sorry to hear you are switching to Apple Music, if there were any issues causing this, let me know I'll be happy to help!

To cancel your subscription, please read this article: 

https://support.spotify.com/account_payment_help/payment_help/how-to-cancel-your-subscription/

Hope this helps 😉