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J'ai des pubs pendant l'écoute des morceaux alors que j'ai un abonnement du

J'ai des pubs pendant l'écoute des morceaux alors que j'ai un abonnement du

Pub pendant la musique sur duo premium
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Oui pendant les musiques

Hey @duchet, thanks for reaching out to the Community!

I hope you don’t mind me replying in English. Can you let me know if this happens when you’re listening to a podcast, or a song? If you have any screenshots of this advertisement, you can send me a screenshot of it. Make sure to hide sensitive info when posting to the Community. 

 

Keep me posted!

Billy-JSpotify Star
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Hey @duchet,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community. We also moved your comment from an old thread for visibility.

 

If the problem is only happening with an external speaker, we'd first recommend making sure your accounts are properly linked (Google + Spotify) by following the steps mentioned in this article. If possible, try to unlink and relink them to see if it makes any difference.

 

Also, would you mind confirming if you're playing the tracks by opening your app on your mobile device/desktop and using the Connect feature? or if you're using voice commands to ask Google to play your music directly on the speaker? it would be also worth trying the other method to see if both ways of playing your music from the speaker are affected.

 

Let us know how it goes.

OscarDCModerator
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