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Javascript premium payment error.

Javascript premium payment error.

Ok, so I have searched the help site, and google, and I cant get spotify to accept me registering for premium. Tried IE, Chrome, and Safari, all on various computers and devices. No addons enabled, doesn't work. Just JS enabled: doesn't work. Incognito mode: doesn't work. What am I doing wrong? Ive had spotify premium before, and it won't allow me to pay in app. I have an iphone 6s, Ive used 4 different desktops on 4 different networks, checked on cookies, and on content settings, as well as what sites are blocked (if any). And yet no success.

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1 Reply

Hey @Wolfen300,

Apologies for the late reply, but maybe I can still help 🙂

 

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeSpotify Star
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