Just bought premium plan but the account is still free

[wavecrashingshores]

I just bought premium plan on Spotify website, it said on the website my account is already premium. But in the app my account is still free. I tried to clear cache, log out, and uninstall, but my account is still free on the app. What do I do?

[#2]

I just paid the subscription to renew my premium but I still can’t play songs

[Jammy108]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Payment debited, but Premium subscription isn't working

[hajajahfarin]

I paid for premium but account changed to free account.

[hajajahfarin]

I am facing the same issue here but the problem not fixed by spootify team. Very poor support. 

[user-removed]

Pagué $500 pesos chilenos por una promoción de Spotify premium por 2 meses gratuitos y aún no se activa

[Grace_08]

Hi, I just recently paid for premium and never got a confirmation email. If it’s true and I don’t need this email then why doesn’t my account have premium even after paying.

[KuldipBhatt]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Payment done but does not getting premium account 

[shiira]

I also tried to do this but its still not working on my end.