Announcements

Help Wizard

Step 1

NEXT STEP

Just got an in app message saying only 1 week left of premium.

Just got an in app message saying only 1 week left of premium.

Plan

Premium

Country

US

Device

Galaxy S8 & Google Pixel 2 XL

Operating System

Android Oreo

 My Question or Issue

 My wife and I both just opened our app and were greeted with a message saying that we only have 1 more week of premium and were being told we need to re subscribe. My subscription just renewed last week and when I checked my account status, it shows active with no other messages. Any idea what this is about? Just a bug?

Reply
1 Reply

Hi @x_liferuiner, welcome to the Community!

 

If your account page shows that  there is nothing wrong with your subscription, then this is likely a bug. However, if at the end of the week, your Premium subscription terminates, please send in a ticket via the contact form and the Spotify team will be able to assist you.

 

Hope this helps!

Suggested posts