Just moved to USA can't change country

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Just moved to USA can't change country

vaagio
Casual Listener

Hi Guys, I have just relocated from Hong Kong to USA. On the help I am advised to update with USA credit card, when I try I get an error saying the credit card and country don't match. I can't change country and the help says to use a USA credit card to change country. - Stuck in a loop ?

 

Appreciate any help.

1 Reply

Maxim
Rock Star 24
Rock Star 24

Hey @vaagio,

 

I'd recommend that you cancel your subscription, wait until your account has reverted to the Free plan, then change your country setting via the dropdown menu and then re-subscribe here using your new payment details.

 

Let me know how it goes.

MaximRock Star 24
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