Keeps saying my payment info is wrong...

[Marina_Escobar]

Aparently there is some sort of problem with my credit card payment but the number is correct as is all the other info, there's no money problem, the card functions with all other aplications/charges but with spotify.... It keeps saying: "Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so please update your payment details. We will retry your payment in a few days."

What can I do to correct this?

[Bittencourt]

Hi @Marina_Escobar, welcome to the Spotify Community!

I'm sorry about that. Could you please try again, this time using different browsers in your computer? Don't forget to clear cache/cookies before.

Hope this helps!