Kicked off family sharing

[KaitlynG]

I just moved and got on my sister-in-law's family account but when asked to confirm the Postal code I wasn't sure of it and google maps gave me an incorrect postal code and it kicked me off of the family plan, is there any way I can get back onto the family plan?

[Aimee_T]

Hi @KaitlynG, welcome to our Spotify Community!

We'd recommend getting in touch with the Premium for Family's owner and ask them to send a new invitation. As soon as they do it, make sure to use the correct information.

Take care 🙂

[KaitlynG]

Hey Aimee!

  I did try to ask the owner of the rpemium account to resend the ionvite and when she did and I put in the info it says "You're unable to join this family plan." I have tried this a few times now.

Thanks for the help so far and thanks in advance!