La invitación no funciona

[Ubstghost]

Recibí la invitación familiar y al poner los datos como son me dice que no se puede y no se porque?? 

[SergioDavid]

Hey @Ubstghost, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

Do you have any trouble joining the plan again using an incognito window? You can also try joining using a different device to see if it makes a difference.

Let us know how it goes.