Late processing for premium ?

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Late processing for premium ?

Axc715
Casual Listener
I already paid the spotify premium through online banking at around 10 a.m. And still right now, i can't download playlist/s and i'm still not on premium. Anyone ?Thanks
2 Replies

Re: Late processing for premium ?

MaryS
Roadie

Hello Axc715

 

Many thanks for posting here for help!

 

A payment through online banking may take up to five business days to process. I'd suggest logging out/into your Spotify account every now and then to check if it’s upgraded.

 

If your account’s still at the Free level after five business days, please send us a picture of your bank confirmation here. We’ll check what’s happened.

 

If you have any other questions, please let me know.

Re: Late processing for premium ?

Axc715
Casual Listener
Ok. I'll wait until 5 days. So much help. Thank you.
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