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Hi I just logged out as I changed phone. I reset my password as I couldn't remember .. and now it let me go logg in but as 'trail' like Spotify is asking me to pay for a premium account which I've got already ! How is that possible?  Please need help !!! 


Thank you



1 Reply

Hey @Climush,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!


LukeSpotify Star
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