Loud commercials breaking into content with premium subscription

[Myqeexee]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue I am paying for a premium subscription. Why do I have commercials breaking into the content that I am listening to? The reason I have a premium account is to NOT listen to commercials. Fix it, or refund my money 

[Maxim]

Hey @Myqeexee,

Thanks for reaching out.

What kind of content were you listening to when the ad appeared? 🙂

[Myqeexee]

A podcast. The Lincoln Project in this case. I am aware that some podcast
commercials are imbedded in the content, this appeared to be different, as
it happened randomly.

[Maxim]

Hey @Myqeexee,

Thanks for clarifying.

Spotify advertises that Premium allows users to enjoy ad-free music listening, which is one of its key benefits (as mentioned here). However, it’s worth noting that podcasts, whether you’re on Free or Premium, may still include ads. These can range from host-read endorsements and sponsorships to audio ads within the podcast itself.

Some podcasts also use a feature that dynamically inserts ads into the stream. This is managed by the podcast publishers, giving them more flexibility to add value to their content on Spotify.

It’s understandable that this can cause some confusion since Premium removes ads from music but doesn’t extend to podcasts. I hope this clears things up a bit regarding what’s included with Premium and why you may hear ads in podcasts.

Feedback like yours is incredibly valuable, and Spotify is always working to improve transparency and provide more clarity about these features.

Let me know if you have any other questions 🙂