Spotify Community

7hl5pd4pbvruaxs · 2018-08-01

Free/Premium

Country

Colombia

Device

(Hp Envy)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Luego de haber cancelado una suscripcion de Plan Familian Premium se sigue cargando un pago a mi tarjeta por el valor de 25,000COP

Billy-J · 2018-08-01

I hope you don’t mind if I reply in English!

Sorry to hear you are stil being charged after canceling your subscription. No worries, I’ll be happy to help!

You can follow this support article here, which will direct you on the next steps to take.

Hope this helps.

Billy-JSpotify Star

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Note: I'm not a Spotify employee.

Me cobran despues de cancelar suscripcion