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Me cobraron de más

Me cobraron de más

mililenciati

Plan

Premium estudiante

País

Argentina

Dispositivo

Lg K50s

Mi pregunta o problema

Me cobraron de más, mi plan es de $119,00 y me debitaron $195 cuando en realidad en la parte de mis recibos de Spotify dice que solo se me debitaron $119,00

spotify 2.PNG
Reply
1 Reply

Alex

Hey there @mililenciati,

 

Thanks for the post.

 

Hope you don't mind us replying in English. 

 

Sorry to hear that this has happened. In this case it's best to reach out to our customer support team through one of the channels here and explain what has happened. They'll be able to have a look at your payments and account and give you more information.

 

I see that you're running Premium Student - note that if your student discount expires and you don't re-activate it before this happens, your subscription type is automatically changed to Premium Individual which costs more.

 

Hope this info helps.

 

 

AlexModerator
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