Me están cobrando dos veces mi cuenta premium duo

Reply

Me están cobrando dos veces mi cuenta premium duo

Zahirajonsson
Newbie

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Tengo cuenta premium duo y me estan descontando de mi tarjeta de debito y de mi tarjeta de crédito,al principio los empece a pagar con debito y luego cambie la forma de pago con credito y apartir de ahi me empezaron a cobrar en los dos

 

1 Reply

Jeremy
Moderator
Moderator

Hey there @Zahirajonsson,

 

Thank you for your post here in the Community. We're happy to help.

 

In this case we suggest that you have a look at this article and follow the steps that's provided in there to make sure you don't have multiple accounts.

 

You can also head over to your account page > receipts to see all of the charges in your account.

 

 Let us know how everything goes so that we can continue to assist you if you need us to. We're always one reply away.

 

Take care!

JeremyModerator
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