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Me han cobrado dos veces, premium y duo

Me han cobrado dos veces, premium y duo

Tenia Premium y me cambié a Duo y me han cobrado por tener las 2 opciones, es normal?
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1 Reply

Hi there,

 

Welcome to the Community!

 

What has most likely happened is that you currently have two separate Spotify accounts with two separate Premium subscriptions running. What you need to do is cancel your original Premium subscription.

 

We’d recommend checking our support site to learn how to find and cancel any other accounts. 

 

Hope this helps 🙂

AlexModerator
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