Me llegan mensajes de problema con el pago pero yo siempre pago por wom

[#1]

Pago por la compañía wom

[Susan_GP]

Hey there, 

Thanks for reaching out about this here in the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

If you're getting notifications about failed payments and you pay the subscription through a partner, you'd need to reach out to them directly so they can take a closer look at what can be happening. You can check the steps on how to do so here. 

Hope this helps. If you need a hand with anything else, the Community is here for you.