Me retiraron dinero de mi cuenta aún cuando obtuve la prueba gratis

[Jireh123]

Obtuve la prueba gratis hace aproximadamente 1 mes, y la cancelé hace unos días, pero igual se me hizo el cobro de 99 pesos.

[SergioDavid]

Hey @Jireh123, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

When signing up for the trial, you agree to cancel your subscription if you don't want to be charged. No need to worry though. If the payment was made within the last 14 days, you're eligible for a refund.

Just reach out to us on Twitter or Facebook so our team can help you out with that.

Hope that helps 🙂