Membership in family account-who is owner?

[Dominiquevc]

When i want to upgrade to premium, i get a message saying that i m already member of a family account which i don't know of. How can i find out who is owner of this family account?

[osornios]

Hey @Dominiquevc

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.