Help Wizard

Step 1




Dear Spotify,


I have a problem. I missclicked when i payed fór my Spotify premium account and bought Spotify premium DUO. I really did not wanted to do that. If you could refund this and i could pay for my student premium i would be glad.


Jakub Hána



1 Reply

Hi there @PanPatCze,

thanks for reaching out !


In order to quit paying for the current Premium Duo, I recommend you first cancel your subscription following the steps provided here.


As Spotify cycle bill is per 1 month, you'll have to wait for your account to revert back to Free and then to subscribe for Premium Students following the steps provided here.


Furthermore, feel free reading all about refunds on this official info page.


Let me know if you have any further questions 🙂

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