Missing invoices

[Charlescohen]

Hello, 

for my company I need all the invoice of 2017. 

Most of them when I clic on the month link to an error page with an old audio tape.

I am very angry about that because that made me lost a lot of time and I find non professionnal for a company as Spotify to not provide the legal invoices. 

That never happened to any of the online service I use with my company. 

Of course I cant find customer service to solve this unacceptable bug. 

If you have any solution to just access to my invoice I would be grateful. 
If not I will quit for Amazon or Apple Music who provide regular invoice.

Sincerely

[Alfredo]

Hey @Charlescohen, welcome to the community!

You can find all the Spotify receipts by logging in here. If after clicking View, next to the receipt you need, the page doesn't load, try clearing your browser's cache and cookies or using an incognito window.

You can also try accessing this page from a different device/network to see if it helps.

Keep me posted.

[Charlescohen]

Thank you found receipts but can’t download them…

[Alfredo]

I'm glad to hear you found the receipts!

After clicking View, you can copy/paste the receipt details to a document to print, or take a screenshot of the page to use as proof of purchase.

All the best.