[Mobile][Other] Cant find Premium account

[Mobile][Other] Cant find Premium account

I am being charged monthly from Spotify, and I haven’t used the app in over a year, and it’s not even on my phone. I have four emails, and I checked the first two, which are free accounts, and the second we’re created in the last year, so Spotify doesn’t even recognize them. How do I figure out why my account is being charged?

1 Reply

Hey @Meyahb ,


Thanks for reaching out.


I'd recommend checking out this support article for info on finding accounts:


If you're still unable to find the Premium account, you can reach out to Support at


Hope this helps!

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