Money Deducted from bank but not get subscription

[iamrohitrawat00]

This thing happened to me today. I subscribed to the Family Premium option and money was debited from my account(paytm) and my Spotify premium isn't activated....I checked my account status and it is showing me as a free user...!!!

Please refund my money or activate the premium..!!!

I attached screenshots!

Plan

Free/Premium

Country

India

Device

(Samsung Galaxy 8 Star)

Operating System

(Windows 10)

[defineet]

Same issue here, bought 12 months premium subscription earlier today - didn't show up on my account.

Seems like there's a problem on Spotify's side with payment and subscription, hope it gets resolved soon...

[iamrohitrawat00]

same happen with me in my next account error but in that got subscription but in this ac error show me and money not refunded

[Ver]

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